Why Choose Us?
Sales Testimonials
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There is much to be said for customers returning time after time, not only to a brand, but also to a dealership. It speaks volumes about their satisfaction with a product and with the service they have been offered.
One such customer is Kevin from Perth pictured above with New Mitsubishi Sales Consultant John Dillon and Kevin's new Mitsubishi Pajero ACTiV Limited Edition. This is the 11th Pajero Kevin had owned, having first been provided with one as a company vehicle several years ago. When the time came for Kevin to purchase a vehicle, he knew there was no contender to the Pajero.
In early 2009, Kevin was passing through Bunbury and happened to stop by to look at what Bunbury Auto Group had to offer. Having spent just 10 minutes with long serving team member John Dillon, Kevin decided to purchase his 10th Pajero from Bunbury Mitsubishi rather than wait until his return to Perth. Upon asking why he specifically chose to come back to Bunbury for Pajero number 11, Kevin simply stated "because John made it so easy...all it took was a phone call and an email. John is extremely helpful and professional".
Since that first visit to us, Kevin has recommended Bunbury Auto Group to 2 friends having been so impressed. We look forward to seeing Kevin again when it's time for Pajero number 12!
What our customers say about their experiences with Bunbury Auto Group Sales:
Ron:
Hi Russell,
Just a brief note to say how pleased I am with the vehicle-2006 Hyundai Terracan CDRI-purchased from you in April. The Salesman-David-was excellent, Steve was the same with Finance and the service department was unbelievably helpful and efficient in correcting a couple of issues with the vehicle. Pleasant at all times and on time with anything arranged. Thank you and you can be sure I will heartily recommend your dealership to anyone looking to buy or have a vehicle serviced. My Wife's car-a Toyota-will be getting serviced at your service centre. Thank you for a great experience, especially as this was our FIRST DAY living in WA.
Murray and Julie:
Hi Russell, Thank you for making our purchase such a pleasurable one.
Easy to deal with, nothing too much trouble.
See you in a couple of years for an upgrade, see you sooner if any problems, ha ha!!!!
Bev and Andrew from Bunbury:
Bryn, Thank you for making the experience of buying our new car so enjoyable. It is a lovely car - everything we were looking for. As the ad on TV goes ... "Love that car".
Russell
A few days ago I took position of a new Pajero Active after trading my Subaru. As a result of the great service I received, I felt I should jot down a few words in an email to let you know.
I walked into Mitsubishi having never been in there before and I was greeted by John Dillon. From this point on he did an exceptional job to swiftly get me a test drive, put together a quote, negotiate the deal and finally deliver the car. At all stages of this process the customer service was to an exceptionally high standard, he kept me informed every few days with a phone call regarding the progress and most of all I have left feeling that I have got a great deal.
My company can purchase anywhere from 1 to 4 cars per year (3 this year already) depending on the contracts we have underway. Whilst in the past we have only ever bought Nissan Navaras, such is my satisfaction of Johns service, we will without a doubt consider your Triton Dual Cabs in the future.
Thought this was worthy to communicate as being in business myself we generally only ever hear from customers when something goes wrong – I just thought that this quick email was the least I could do to communicate my satisfaction regarding my first experience in dealing with your company. Thanks and I look forward to doing business again.
I am writing to sincerely thank you for the best car buying experience that my husband and I have encountered. Between us, both my husband and I have purchased 17 vehicles, 2 boats and 2 motorbikes, and we have never met such a great salesman as Bryn Jones.
Not only did he let us take our time, when we chose to downgrade our vehicle, he was still genuinely interested in helping us. He also encouraged us to take the car out for a test drive, which I would not normally do until it was insured in my name, and even gave us the option to put our infant carseat in so we could all go at once.
It is refreshing and rare to have such great customer service and to leave a car dealership feeling valued.
Your dealership will be highly recommended to all for outstanding customer service.
E. Yarwood from Busselton:
We purchased a car on the 5th May, and our salesman was David Baggetta. David impressed us so much we decided to let you know. His manner was courteous at all times. He explained everything very clearly to us without being at all "pushy".
All in all, a great salesman.
Stephen Linaker, Company Director, Bunbury Drilling Company:
Bunbury Drilling Company has been dealing with the Bunbury Auto Group for about five years now, in that time it has become very obvious that their aim is to promote total customer satisfaction and build a long term customer relationship.
They often surprise us when a vehicle is returned to us looking cleaner and newer than we thought possible, or an item or part has been fixed or adjusted that we either did not know needed it or we were about to fix in our own workshop.
Phone calls and enquiries are either answered immediately or your call is returned ASAP.
Service with a smile, keep up the good work.
Joe Scurria from Bunbury:
I wish to say that I am absolutely delighted with my new Mitsubishi, I have now been driving the vehicle for about a month and I am delighted with all features of the vehicle. I also wish to say that I was very pleased with the assistance that Carl and John and all of your staff offered to me during the process of purchasing my vehicle.
Neal from Bunbury:
Dear Russell,
I am writing to say a big thank you to you and your sales staff for the way we were treated in the purchase of our new car.
A special mention for John and Carl. Being friends to these two for a long time probably helped, but they both went out of their way to meet our demands on the trade in price and the presentation of our new car.
I would also like to thank Steve in your finance department. He too is very helpful.
Once again, please thank your staff on our behalf for the courteous and pleasant manner in which we were treated.
You must be very proud of your team.
Tim from Bunbury:
Dear Russell,
This letter is to thank yourself and all the staff at Bunbury Mitsubishi for the professionalism and help shown to me whilst buying a car. I am very grateful for the loan of your cars while you were finding me a vehicle. I also appreciate the effort shown even though I was not buying a Mitsubishi. I amd very happy with my car and I look forward to dealing with Bunbury Mitsubishi in the future.
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